Even though the web hosting service provided by the different companies is approximately identical, every provider has got a personalized platform with its own modifications and different ways to do particular operations. This is the reason why, an information-loaded knowledge base will be unbelievably useful both for people with zero prior experience and for technically skillful users who will sooner or later discover how certain operations are accomplished, but will lose precious time in the process. The objective of such a knowledge base is to help make the hosting service fast and easy to use, sparing users both time and effort. The outcome is more content customers, as they can quickly find the information they’re looking for, and considerably less work for the support engineers, because typically the vast majority of the questions and difficulties that customers have are already listed in the knowledge base. On the condition that the articles are competently written and cover more topics, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

All shared plans that we offer feature a detailed knowledge base where you can find all you may ever need to know with regard to your hosting account. Irrespective of whether you aim to set up a brand-new MySQL database, to forward a domain name using an .htaccess configuration file or to create an email account on your personal computer or hand phone, you can simply read our help articles and all the info that you require will be there. When you go to a certain section of your Hepsia hosting Control Panel, you will see articles that pertain to the features that you can access through it. In case you would like to see the full article archive and get informed about all the features that Hepsia offers, or simply to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to encompass any obstacle that you may run into, but if you don’t find what you require, you can always get in touch with us, as our client care team is working around the clock.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an in-depth online knowledge base for all our present and potential clients, so if you order a semi-dedicated server plan from our company, you’ll be able to find any info that you’re searching for at any time. We have a vast number of informative help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file permissions?" are just 2 examples. Our in-depth manuals will help you accomplish anything you need – extract files from an archive, import a database, redirect a domain name, etc. Moreover, we’ve also got troubleshooting instructions, which will enable you to find out what spurs a specific problem and the feasible solutions for it. If you are unable to send email messages or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and resolve the issue instantaneously. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.