Live Chat Support in Shared Hosting
We supply a live chat assistance service for all of the shared plans that we offer and we can support you with almost everything in real time. In case you do not have an account with us yet, we will provide you with more details about the plans so as to help you to choose the most suitable plan. If you are an active client, we are able to assist you with any general or billing matter in addition to with various common technical matters, such as an email address setup in a desktop email client. In case you are unable to give us a call for whatever reason or you are in some country where we don't have a local phone number, the live chat is the best choice to get in touch with us. Of course, some situations require longer time to examine and test, therefore you will need to open a support ticket to our technicians, however, we are able to save you time and assist you with numerous problems on the chat.
Live Chat Support in Semi-dedicated Servers
We supply live chat support as standard with our services, which means that any time you have any questions about our semi-dedicated plans, you're able to speak with our customer care team at any moment no matter if you've already acquired your account or not. In general, the chat service is intended for pre-sales, billing and general questions and troubles, yet we can assist you with many tech questions as well. We can help you choose the best plan for your web sites in case you do not have an account yet, we can answer all the billing questions or concerns you have or we can assist you with setting up your new email address on your computer or smartphone - all the abovementioned will be done promptly since our live chat service is online all day, every day. Any time you require assistance, you're able to chat with an agent and save time and effort.