A 99.9% Server Uptime
The principal advantage of establishing your very own shared hosting platform is that you don’t need to be worried about compatibility issues – you configure a particular set of software tools in such a way so as to be compatible with a given set of hardware elements. The final outcome is something way more stable and dependable, since there are fewer potential risks of failure. We have set up our cloud hosting system atop time–tested hardware components together with a significantly customized version of SELinux in an attempt to set up a very secure and safe home for your own web sites.
That is why, with all our shared plans plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to offer a first–class hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our own custom network so as to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you choose: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to reduce all possible risks with our cloud hosting packages and although our company offers excellent customer support, there are occasions when the customer simply isn’t happy with what we offer. Or he has to upgrade to a more robust web hosting solution, such as a VPS server or even a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not happy, you will receive a full refund.
24/7 Technical Support
We’ve conscientiously chosen each member of our 24x7 support department to make certain that we can offer the very best support you can get. Each one of our technicians has lots of years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Besides, they’re available to you 24–7 – you can touch base with them whenever you want and they will respond to you as fast as possible.
Their average response time is well under twenty minutes, while with many other hosting firms you have to wait around for days. And we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than an hour.