1 hour ticket response
We are devoted to delivering a swift and appropriate answer to every trouble ticket sent by a client. Our accomplished help desk staff representatives will review your problem and will think of the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, the average customer support ticket response time has proved to be 20 minutes.
A Premium Support Service
We’ve got a team of web hosting support techs who will be happy to reply to all your questions every time you are in need of help. Almost all our technical support team members have many years of experience in the shared plans field, which implies that you can constantly count on rapid and elaborate answers to your questions.
An Intuitive Help Center Section
To help you get a quick tip on how you can use a specific feature, we have included a really user–friendly Help section in our Web Hosting Control Panel. You can search through a rich selection of web hosting account administration articles and website administration articles, take a glimpse at the F.A.Q. archive or check out our how–to video tutorials.